About 45 minutes. Lined up at 9:25 and got my items at 10:10. Tried to pick up on Thursday but was nuts and they only had 2 people working when I went there. The service, unfortunately, sucked as it does here on sale day. At least I got my items at the con after, as usual, the website couldn't handle sale days. Bought two subscriptions so I don't have to really visit the site anymore for the most part thankfully.
Was 5th or 6th in line on Thursday morning, so the wait was only about 10-15 minutes once they opened, in my case. I got there at 9:30, was out by 10:15. Picked up 1 Starro set, 1 Plastic Man, and 1 Orko.
I also went on Friday I was quick & fast for me also. Around 10 minutes tops.
"If battle I must, then battle I shall. When I am gone my power will fill you. Use it well,rule with WISDOM,rule with KINDNESS. Fair not my Queen peace has come at last. My sword will resided inside Castle Grayskull until the day EVIL returns. By my name a great hero will be born. Until then PROMISE ME!"
My wait was about 2 minutes. I couldn't believe it. I hate to say it but thank you Mattel for doing this. The last two years waiting in line for Mattel toys was a pain in the ***. I hope you guys keep doing the pre sale.
I was is in the line about 1 hour and 45 mins. I showed a little after 2PM on Thursday and was almost at the cutoff point until I got my preorder items.