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Tracking problems with UPS for subscription figure.
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Matty Member
Posted
Had this happen a while ago, but now it popped up again.

The issue: a few months back, I noticed that when I went to track my package on the UPS site, I didn't get the usual two lines that gave me the expected delivery date. It happened on a shipment from Big Bad Toy Store around the same time, as well, so it wasn't just Matty. Happened one or two more times, then all was well again.

Today I checked on my sub She-Ra shipping, and no expected date of delivery again. Odd thing is, I also have a package coming from BBTS, and, when I checked that one today, there is a date.

It's not an issue with Matty itself, but it might be something they want to follow up on with UPS. It's not a huge issue, as I can still track the day-to-day detailed movement of the package from one UPS facility to another, but it is useful to have an idea what day it's expected in case I can't get to a computer every day to check on it.
 
Posts: 2389 | Location: Florida | Registered: February 02, 2010Reply With QuoteReport This Post
Matty Moderator
Picture of Eve of Destruction
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Thanks, Scott. That's really weird -- usually UPS is totally on it. I'll forward this to DR, as an FYI to them.


Eve
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Posts: 488 | Registered: October 20, 2009Reply With QuoteReport This Post
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