This was my first time trying to purchase an item for sale on MattyCollector.com and I guarantee this was my last time I would ever try to purchase anything here again! I have never experienced such an egregious and aweful online sales experience.

I was trying to purchase the Orko MOTUC figure and all I saw for 15 minutes+ was the refresh page telling me that the server was under heavy load so it would keep trying to refresh itself.

So I let the webpage sit there and after 15 minutes, I gave up.
I couldn't sit there at work staring at the refresh page and getting no work done at my job.

After I came back a half hour later, I still get the same refresh page coming back up over and over again. So I tried the MattyCollector website again an hour later and finally I am able to see the regular home page. When I tried to purchase the Orko figure, it tells me that its sold out!

I don't know what kind of ridiculous and simplistic backend server that you have running for your electronic merchant online system, but it might be time to upgrade to a more reliable system and or server that can handle more than 1 online transaction and user at a time.

I can honestly say that my first experience here on MattyCollector.com has been absolutely horrendous and that I have no intention on ever trying to purchase anything from this site again. I will also be recommending to others NOT to ever use such an execrable online merchant system like MattyCollector as well.

If this problem has occurred in the past where customers do not get what they want due to this technical issue, I'm not sure why the marketers or business administrators simply don't accept pre-orders ahead of time.
This way, your customers get what they want and you know how much inventory you'll need before the actual sale.

here here