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Weird glitch while ordering Marzo today
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Matty Member
Picture of He-Mullet_is_vintage_MOTU
Posted
I got in and ordered my Marzo fig, but before the order was completed a server error popped up and it kicked me out of the site. After logging in again I checked my order history and it was gone all of it. I reordered Marzo and the same thing happened again. Got kicked out of Matty. I checked my e-mail and now I have TWO Marzo orders. I already used the form to cancel one of the orders, but I fear that both will get cancelled.

Updte: My order history reappeared... shows two orders for Marzo in process.


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The He-Mullet is NOT 200X exclusive. Look at Laser Power He-Man. The 200X Skeletor swords CAN be made now! Holy craB! Bring on the He-Mullet!!
 
Posts: 560 | Location: International Customer Scum™ | Registered: February 01, 2010Reply With QuoteReport This Post
Mattel Moderator
Picture of MC Jodie
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Hi He-Mullet_is_vintage_MOTU!

We're sorry to hear that you had problems ordering your Marzo today. If you'd like to cancel the duplicate order, call 1-877-GO-MATTY, and they should assist you.

Thanks so much for your post, and have a great day!

MC Jodie
 
Posts: 275 | Location: El Segundo | Registered: October 20, 2009Reply With QuoteReport This Post
Matty Member
Picture of bxhotrican
Posted Hide Post
I got my order Number Conf. then got news that t he item was sold out!!!!!!
Thats some Sh*t!!!
 
Posts: 85 | Location: Bronx, NY | Registered: February 01, 2010Reply With QuoteReport This Post
Mattel Moderator
Picture of MC Jodie
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Hi bxhotrican!

I got your pm - I'm forwarding to DR to see what we can do for you.

So sorry for the disappointment this has caused, and I will be in touch soon!

Thanks!
MC Jodie
 
Posts: 275 | Location: El Segundo | Registered: October 20, 2009Reply With QuoteReport This Post
Matty Member
Posted Hide Post
quote:
Originally posted by bxhotrican:
I got my order Number Conf. then got news that t he item was sold out!!!!!!
Thats some Sh*t!!!


Maybe they can give you the ones from my order that was duplicated.
 
Posts: 2199 | Location: Aurora CO but originally from Buffalo NY | Registered: February 13, 2010Reply With QuoteReport This Post
Matty Member
Picture of He-Mullet_is_vintage_MOTU
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Wow! the only time I get a screwed up order is the only time that they ship faster than ever... Now to wait until the Marzos arrive at the PO so I can reject one and when Marzo#2 returns to Matty/DR then I'll be refunded... Hopefully before Whiplash's sale...

It's awesome and sucks at the same time...


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The He-Mullet is NOT 200X exclusive. Look at Laser Power He-Man. The 200X Skeletor swords CAN be made now! Holy craB! Bring on the He-Mullet!!
 
Posts: 560 | Location: International Customer Scum™ | Registered: February 01, 2010Reply With QuoteReport This Post
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