This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicHigh shipping costsshowalum121
by MrResolution
No New ContentDiscussion TopicMarch 2015 Suscription No Renewalspinion184
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel05297
by spinion
No New ContentDiscussion TopicSales tax questionsJim_Abell137
by MrResolution
No New ContentDiscussion TopicUpdate on a customer service messageghostmax7244
by ghostmax7
No New ContentDiscussion TopicOrder IssuesChronoGrimlock180
by MrResolution
No New ContentDiscussion TopicURGENT ! Looking For Help On My Club Etheria 2014 October Order Issue !!The Undisputed Champion2127
by The Undisputed Champion
No New ContentDiscussion Topic2015 Subscriptions.GIBA2113
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel052132
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H1124
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05044
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy1110
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel05193
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard1106
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse189
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4127
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor194
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone299
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie292
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos192
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4148
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac1104
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster1108
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2250
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1198
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2151
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1171
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1151
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1141
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1137
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1143
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1136
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1159
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2218
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson0103
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1160
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson074
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks081
No New ContentDiscussion TopicNo resultsToaun1128
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1155
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7396
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2168
by MrResolution
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