This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicMinis order cancelledBarrel05226
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H167
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel05138
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05016
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy162
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel05150
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard160
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse141
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt496
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor155
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone267
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie257
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos160
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4121
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac179
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster180
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2204
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1163
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2120
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1140
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1118
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1113
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1113
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1109
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1115
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1128
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2181
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson083
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1130
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson062
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks063
No New ContentDiscussion TopicNo resultsToaun1105
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1130
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7345
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2127
by MrResolution
No New ContentDiscussion TopicSales Tax (Michigan)showalum3135
by showalum
No New ContentDiscussion TopicSevere problems with sub, resolution required.Zeusguy2193
by Cobra Memo
No New ContentDiscussion TopicSky High & Jet Sledbowlfinger1110
by MrResolution
No New ContentDiscussion TopicSales Tax on SubscriptionRockLobster2134
by MrResolution
No New ContentDiscussion Topicshipping to Canada or International ordersAGE1142
by erik352
No New ContentDiscussion TopicDouble ChargeZodac Zur2155
by Zodac Zur
No New ContentDiscussion Topic2014 MotUC subscription accidentally duplicatedDroothR3175
by DroothR
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