This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicUpdate on a customer service messageghostmax7215
by ghostmax7
No New ContentDiscussion TopicOrder IssuesChronoGrimlock150
by MrResolution
No New ContentDiscussion TopicURGENT ! Looking For Help On My Club Etheria 2014 October Order Issue !!The Undisputed Champion295
by The Undisputed Champion
No New ContentDiscussion Topic2015 Subscriptions.GIBA285
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel052111
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H1103
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel05164
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05028
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy191
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel05179
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard186
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse170
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4112
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor179
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone283
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie279
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos177
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4137
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac194
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster192
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2225
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1187
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2138
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1158
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1138
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1129
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1128
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1133
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1128
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1145
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2204
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson094
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1149
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson069
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks074
No New ContentDiscussion TopicNo resultsToaun1118
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1144
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7370
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2147
by MrResolution
No New ContentDiscussion TopicSales Tax (Michigan)showalum3163
by showalum
No New ContentDiscussion TopicSevere problems with sub, resolution required.Zeusguy2206
by Cobra Memo
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