This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicOrder shipping every month when it should be quarterlyreverie4130
by reverie
No New ContentDiscussion TopicWho can help? Fed ex cant, DR cantDalkiel117
by Dalkiel
No New ContentDiscussion TopicOld Credit Card UsedRichieRich029
No New ContentDiscussion TopicHelp - Lost orders to ArgentinaRainbowarrior499
by MrResolution
No New ContentDiscussion TopicDouble charged in my credit card twicedudeaua142
by Dark-Dash
No New ContentDiscussion Topicdigital river is a messdudeaua167
by Dark-Dash
No New ContentDiscussion Topiclost packagedudeaua195
by Dark-Dash
No New ContentDiscussion TopicJune shipping costs & doubling figure amountsIWD2249
by dudeaua
No New ContentDiscussion TopicCancelling/Modifying an Orderscamp131
by MrResolution
No New ContentDiscussion TopicCustoms office sends package back... what now?Vicarocha1158
by MrResolution
No New ContentDiscussion Topic200x order declined helpChococat9325
by crashman
No New ContentClosedDiscussion Topicnever got multi-boteyeballkid8203
by BRUTICUS
No New ContentDiscussion Topiclost package with USPSdudeaua2273
by dudeaua
No New ContentDiscussion TopicCombined Shipping - 2016 Collector’s Choice + Unannounced 2.0 SubscriptionLubic0136
No New ContentDiscussion TopicProblem with purchase: Rotate vs Twistoid SDCCpronewbiebot1200
by MrResolution
No New ContentDiscussion TopicHigh shipping costsshowalum1184
by MrResolution
No New ContentDiscussion TopicMarch 2015 Suscription No Renewalspinion1214
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel052227
by spinion
No New ContentDiscussion TopicSales tax questionsJim_Abell1156
by MrResolution
No New ContentDiscussion TopicUpdate on a customer service messageghostmax72160
by ghostmax7
No New ContentDiscussion TopicOrder IssuesChronoGrimlock1191
by MrResolution
No New ContentDiscussion TopicURGENT ! Looking For Help On My Club Etheria 2014 October Order Issue !!The Undisputed Champion2284
by The Undisputed Champion
No New ContentDiscussion Topic2015 Subscriptions.GIBA2243
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel052240
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H1245
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel050137
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy1244
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel051217
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard1219
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse1205
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4267
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor1210
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone2216
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie2229
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos1196
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4313
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac1219
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster1197
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2364
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1306
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2269
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1295
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1254
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1269
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1243
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1256
by Dark-Dash
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