This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicCustomer Support email no responseTim H04
No New ContentDiscussion Topic12 days and no renewelBarrel05116
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel0508
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy131
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel05125
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard138
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse131
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt479
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor136
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone255
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie239
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos138
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4101
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac156
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster167
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2189
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1145
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2109
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1128
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk197
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN194
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy193
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1100
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1101
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1117
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2160
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson071
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1116
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson055
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks055
No New ContentDiscussion TopicNo resultsToaun189
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1117
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7302
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2112
by MrResolution
No New ContentDiscussion TopicSales Tax (Michigan)showalum3123
by showalum
No New ContentDiscussion TopicSevere problems with sub, resolution required.Zeusguy2174
by Cobra Memo
No New ContentDiscussion TopicSky High & Jet Sledbowlfinger197
by MrResolution
No New ContentDiscussion TopicSales Tax on SubscriptionRockLobster2126
by MrResolution
No New ContentDiscussion Topicshipping to Canada or International ordersAGE1124
by erik352
No New ContentDiscussion TopicDouble ChargeZodac Zur2136
by Zodac Zur
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