This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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No New ContentDiscussion Topiclost packagedudeaua04
No New ContentDiscussion TopicJune shipping costs & doubling figure amountsIWD1144
by MrResolution
No New ContentDiscussion TopicCombined Shipping - 2016 Collector’s Choice + Unannounced 2.0 SubscriptionLubic092
No New ContentDiscussion TopicProblem with purchase: Rotate vs Twistoid SDCCpronewbiebot1152
by MrResolution
No New ContentDiscussion TopicHigh shipping costsshowalum1121
by MrResolution
No New ContentDiscussion TopicMarch 2015 Suscription No Renewalspinion1165
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel052170
by spinion
No New ContentDiscussion TopicSales tax questionsJim_Abell1109
by MrResolution
No New ContentDiscussion TopicUpdate on a customer service messageghostmax72118
by ghostmax7
No New ContentDiscussion TopicOrder IssuesChronoGrimlock1149
by MrResolution
No New ContentDiscussion TopicURGENT ! Looking For Help On My Club Etheria 2014 October Order Issue !!The Undisputed Champion2206
by The Undisputed Champion
No New ContentDiscussion Topic2015 Subscriptions.GIBA2189
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel052200
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H1194
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05093
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy1185
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel051165
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard1176
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse1155
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4192
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor1154
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone2171
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie2157
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos1159
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4233
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac1179
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster1167
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2321
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1262
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2226
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1237
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1214
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1215
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1198
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1206
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1196
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1212
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2280
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson0146
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1224
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson0112
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks0117
No New ContentDiscussion TopicNo resultsToaun1186
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1217
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7475
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2199
by MrResolution
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