This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicHigh shipping costsshowalum128
by MrResolution
No New ContentDiscussion TopicMarch 2015 Suscription No Renewalspinion191
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel052104
by spinion
No New ContentDiscussion TopicSales tax questionsJim_Abell144
by MrResolution
No New ContentDiscussion TopicUpdate on a customer service messageghostmax7255
by ghostmax7
No New ContentDiscussion TopicOrder IssuesChronoGrimlock187
by MrResolution
No New ContentDiscussion TopicURGENT ! Looking For Help On My Club Etheria 2014 October Order Issue !!The Undisputed Champion2135
by The Undisputed Champion
No New ContentDiscussion Topic2015 Subscriptions.GIBA2121
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel052138
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H1131
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05052
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy1118
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel05197
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard1112
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse195
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4132
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor1100
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone2104
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie299
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos198
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4158
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac1111
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster1113
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2257
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1202
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2156
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1176
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1156
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1145
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1143
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1150
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1140
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1163
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2222
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson0110
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1165
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson082
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks085
No New ContentDiscussion TopicNo resultsToaun1135
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1160
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7410
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2174
by MrResolution
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