This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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No New ContentDiscussion Topic2015 Subscriptions.GIBA249
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel05298
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H188
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel05148
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05020
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy177
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel05163
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard169
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse151
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4102
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor164
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone272
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie267
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos165
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4130
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac184
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster183
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2210
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1169
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2123
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1145
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1126
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1117
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1118
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1116
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1118
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1136
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2191
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson089
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1135
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson063
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks066
No New ContentDiscussion TopicNo resultsToaun1108
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1132
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7359
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2133
by MrResolution
No New ContentDiscussion TopicSales Tax (Michigan)showalum3150
by showalum
No New ContentDiscussion TopicSevere problems with sub, resolution required.Zeusguy2197
by Cobra Memo
No New ContentDiscussion TopicSky High & Jet Sledbowlfinger1115
by MrResolution
No New ContentDiscussion TopicSales Tax on SubscriptionRockLobster2137
by MrResolution
No New ContentDiscussion Topicshipping to Canada or International ordersAGE1152
by erik352
No New ContentDiscussion TopicDouble ChargeZodac Zur2159
by Zodac Zur
No New ContentDiscussion Topic2014 MotUC subscription accidentally duplicatedDroothR3176
by DroothR
No New ContentDiscussion Topic2013 Subscriptions Figures - inculded in Subscription - A questionNascarnbroncosfans1125
by Dark-Dash
No New ContentDiscussion TopicSo what happen too monster high sdcc 2013Cubanking5189
by Nascarnbroncosfans
No New ContentDiscussion TopicUnreceived shipmentsTacitus1124
by MrResolution
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