This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicCustomer Support email no responseTim H123
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel05121
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05010
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy133
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel05126
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard138
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse131
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt483
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor138
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone257
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie241
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos139
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4101
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac158
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster169
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2192
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1146
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2112
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1129
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1100
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN195
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy194
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1101
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1102
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1118
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2162
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson073
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1117
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson056
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks056
No New ContentDiscussion TopicNo resultsToaun190
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1118
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7302
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2113
by MrResolution
No New ContentDiscussion TopicSales Tax (Michigan)showalum3124
by showalum
No New ContentDiscussion TopicSevere problems with sub, resolution required.Zeusguy2176
by Cobra Memo
No New ContentDiscussion TopicSky High & Jet Sledbowlfinger199
by MrResolution
No New ContentDiscussion TopicSales Tax on SubscriptionRockLobster2127
by MrResolution
No New ContentDiscussion Topicshipping to Canada or International ordersAGE1125
by erik352
No New ContentDiscussion TopicDouble ChargeZodac Zur2137
by Zodac Zur
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