This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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No New ContentDiscussion TopicJune shipping costs & doubling figure amountsIWD133
by MrResolution
No New ContentDiscussion TopicCombined Shipping - 2016 Collector’s Choice + Unannounced 2.0 SubscriptionLubic067
No New ContentDiscussion TopicProblem with purchase: Rotate vs Twistoid SDCCpronewbiebot1126
by MrResolution
No New ContentDiscussion TopicHigh shipping costsshowalum191
by MrResolution
No New ContentDiscussion TopicMarch 2015 Suscription No Renewalspinion1136
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel052144
by spinion
No New ContentDiscussion TopicSales tax questionsJim_Abell181
by MrResolution
No New ContentDiscussion TopicUpdate on a customer service messageghostmax7291
by ghostmax7
No New ContentDiscussion TopicOrder IssuesChronoGrimlock1121
by MrResolution
No New ContentDiscussion TopicURGENT ! Looking For Help On My Club Etheria 2014 October Order Issue !!The Undisputed Champion2180
by The Undisputed Champion
No New ContentDiscussion Topic2015 Subscriptions.GIBA2162
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel052175
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H1168
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel05079
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy1159
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel051139
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard1151
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse1131
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4169
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor1130
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone2143
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie2133
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos1132
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4199
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac1153
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster1144
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2295
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1236
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2200
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1212
by Dark-Dash
No New ContentDiscussion Topiccyber monday order not yet shippedRyk1187
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1188
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1174
by Dark-Dash
No New ContentDiscussion TopicUsing multiple Gift CertificatesEurocoin1181
by Dark-Dash
No New ContentDiscussion TopicQuestion About 2014 Sub and Early Accessmister_e1172
by Dark-Dash
No New ContentDiscussion TopicIf Fedex has lost my Castle shipmenttoofastone1190
by toofastone
No New ContentDiscussion TopicMy EA order arrived and my sub has notpoderuniverso2255
by poderuniverso
No New ContentDiscussion TopicWho is the best movie translator?Bill Johnson0129
No New ContentDiscussion TopicTrying to update card infoskeletors_hood1197
by Dark-Dash
No New ContentDiscussion TopicTypes of captioning serviceCarlson098
No New ContentDiscussion TopicWhat are the thing included in voice over serviceBanks0102
No New ContentDiscussion TopicNo resultsToaun1162
by Dark-Dash
No New ContentDiscussion TopicCombining subs for 2014Grizzzlor1190
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull - new credit cardZap Rowsdower7453
by Gregory
No New ContentDiscussion TopicOrder Processing TimelineMyztery2179
by MrResolution
No New ContentDiscussion TopicSales Tax (Michigan)showalum3184
by showalum
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