This is the place to post your questions about ordering through Digital River. Before you post, please check the FAQs to see if the answer to your question is there.

PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email MattyCollector.cs@digitalriver.com



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  TopicTopic StarterRepliesViewsLast Post
No New ContentDiscussion TopicMail on the move transit times to Miami, FL?InnocentSmith1168
by InnocentSmith
No New ContentDiscussion Topicdigital river is a messdudeaua2117
by Jaysonreign
No New ContentDiscussion Topiccyber monday order not yet shippedRyk3298
by matty_02
No New ContentDiscussion TopicTestqwerty786018
No New ContentDiscussion TopicInternational subscribersXander882113
by Xander88
No New ContentDiscussion TopicOrder shipping every month when it should be quarterlyreverie4241
by reverie
No New ContentDiscussion TopicWho can help? Fed ex cant, DR cantDalkiel158
by Dalkiel
No New ContentDiscussion TopicOld Credit Card UsedRichieRich056
No New ContentDiscussion TopicHelp - Lost orders to ArgentinaRainbowarrior4147
by MrResolution
No New ContentDiscussion TopicDouble charged in my credit card twicedudeaua163
by Dark-Dash
No New ContentDiscussion Topiclost packagedudeaua1120
by Dark-Dash
No New ContentDiscussion TopicJune shipping costs & doubling figure amountsIWD2280
by dudeaua
No New ContentDiscussion TopicCancelling/Modifying an Orderscamp158
by MrResolution
No New ContentDiscussion TopicCustoms office sends package back... what now?Vicarocha1186
by MrResolution
No New ContentDiscussion Topic200x order declined helpChococat9373
by crashman
No New ContentClosedDiscussion Topicnever got multi-boteyeballkid8241
by BRUTICUS
No New ContentDiscussion Topiclost package with USPSdudeaua2293
by dudeaua
No New ContentDiscussion TopicCombined Shipping - 2016 Collector’s Choice + Unannounced 2.0 SubscriptionLubic0158
No New ContentDiscussion TopicProblem with purchase: Rotate vs Twistoid SDCCpronewbiebot1217
by MrResolution
No New ContentDiscussion TopicHigh shipping costsshowalum1212
by MrResolution
No New ContentDiscussion TopicMarch 2015 Suscription No Renewalspinion1234
by MrResolution
No New ContentDiscussion Topic12 days and no renewelBarrel052248
by spinion
No New ContentDiscussion TopicSales tax questionsJim_Abell1179
by MrResolution
No New ContentDiscussion TopicUpdate on a customer service messageghostmax72183
by ghostmax7
No New ContentDiscussion TopicOrder IssuesChronoGrimlock1217
by MrResolution
No New ContentDiscussion TopicURGENT ! Looking For Help On My Club Etheria 2014 October Order Issue !!The Undisputed Champion2309
by The Undisputed Champion
No New ContentDiscussion Topic2015 Subscriptions.GIBA2272
by GIBA
No New ContentDiscussion TopicMinis order cancelledBarrel052257
by Radical
No New ContentDiscussion TopicCustomer Support email no responseTim H1266
by MrResolution
No New ContentDiscussion TopicSubs still haven't renewedBarrel050163
No New ContentDiscussion TopicDIGITAL RIVER IS AWFULAnarchy1264
by MrResolution
No New ContentDiscussion TopicCanceled Canceled Order #9012485957Barrel051238
by MrResolution
No New ContentDiscussion TopicRidiculous shipping routeWildcard1235
by MrResolution
No New ContentDiscussion TopicOrder problem (cancelled without request)millhouse1228
by MrResolution
No New ContentDiscussion TopicRoughly how long does it take to get a response from an email?m.arndt4287
by MrResolution
No New ContentDiscussion TopicWrong club etheria invoiceGrizzzlor1224
by MrResolution
No New ContentDiscussion TopicClub Ethernia Quarterly Subscriptiontoofastone2238
by toofastone
No New ContentDiscussion TopicProblems with Club Etheriareverie2258
by reverie
No New ContentDiscussion TopicPanthor order cancelled after two weeks!Tequos1220
by MrResolution
No New ContentDiscussion TopicTechnical problem with ordering "2015 Club Eternia" (SYS_000013) -> cannot order sub!Zaaacharias4354
by Zaaacharias
No New ContentDiscussion Topic2014 & 2015 Billing IssueSarzac1239
by MrResolution
No New ContentDiscussion TopicSDCC 2014 Voucher order questionRockLobster1213
by MrResolution
No New ContentDiscussion TopicWhy is my 2014 subscription not showing up?Jefe Bergenstein2409
by Zodac Zur
No New ContentDiscussion TopicRecent Target Debacle and updating subscription payment info deadline...Syncorizon1335
by Dark-Dash
No New ContentDiscussion TopicCastle Grayskull HELP!He-Boy2313
by He-Boy
No New ContentDiscussion TopicI would like clarification on DR shipping please...EightiesMan1337
by Dark-Dash
No New ContentDiscussion Topicmissing confirmation mail filmation sub doesnt appears!COBRA KHAN1308
by Dark-Dash
No New ContentDiscussion TopicChange Shipping Method for CE 2014 SUB?Sir_Sniffy1269
by Dark-Dash
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