This is the place to post technical problems with our website. Before posting here, please check the
FAQs to see if the answer to your question is there.
PLEASE DON’T POST ISSUES WITH INDIVIDUAL ORDERS. For order help, please call 1-877-GO-MATTY or email
mattycollector.cs@digitalriver.com
Topic Topic Starter Replies Views Last Post
All Right let the Heat Seekers Loose triklopsangryeye 7 331
December 12, 2010 01:50 PM
by Eve of Destruction
Changing profile: how it affects to orders? Kunanuk 1 126
December 01, 2010 09:37 AM
by Eve of Destruction
Website Haywire Screeech 1 134
November 30, 2010 08:07 AM
by Eve of Destruction
can't change payment information DavidLogan 25 567
November 29, 2010 10:28 AM
by Eve of Destruction
5 Sec refresh screen Usagi 12 462
November 29, 2010 10:14 AM
by Eve of Destruction
Order History Gone? Zodac Zur 8 256
November 26, 2010 08:28 PM
by Eve of Destruction
Dear Toyguru, I write to you... Askani 1 156
November 22, 2010 02:01 PM
by Eve of Destruction
Order does not appear in order history? bluelantern 1 96
November 16, 2010 09:31 AM
by Eve of Destruction
White screen never ended - but still got order confirmation via email? leaper1976 7 299
November 16, 2010 09:28 AM
by Eve of Destruction
Subscription Renewal - not in order history? Lubic 3 126
November 12, 2010 12:35 PM
by Eve of Destruction
Incorrect Credit Card Info bambam 4 138
November 10, 2010 07:44 AM
by Eve of Destruction
renewal failure Zodac Zur 1 122
September 15, 2010 08:11 AM
by MC Jodie
INTERNATIONAL ERROR SHIPPING UPSP FOR UPS WITH USPS COSTS darklight 26 662
September 09, 2010 08:25 PM
by darklight
bill address vs shipping address Durge 1 187
September 01, 2010 07:51 AM
by MC Jodie
Email change byinfernoslight 1 142
August 17, 2010 11:17 AM
by MC Jodie
8/16 Unending Refreshes (Even on Destination Screen) Overlord of Evil 1 158
August 17, 2010 11:02 AM
by MC Jodie
multiple log ins triklopsangryeye 5 213
August 17, 2010 08:56 AM
by Vic
Major Refresh Glitch RocketPunch 1 170
August 16, 2010 11:15 AM
by Teem-or
5sec refresh after wsod is gone Durge 1 160
August 16, 2010 09:48 AM
by triklopsangryeye
Refresh problem with Mattycollector.com Dynamo Of Eternia 4 244
August 09, 2010 08:19 AM
by MC Jodie
Well..that was rediculous.. Captjhan 4 257
August 04, 2010 09:02 PM
by leohoss15
Ordering issues, PLEASE help me :-( moshy 1 165
August 04, 2010 12:01 PM
by MC Jodie
Multiple Website and Order Issues 8/2 Overlord of Evil 5 220
August 04, 2010 07:52 AM
by MC Jodie
My Order History Is Gone madmi 8 271
August 04, 2010 06:33 AM
by bluelantern
Website automatically refreshing??? Cbomb23 1 167
August 03, 2010 05:37 AM
by Overlord of Evil
Boards Down Today MC Jodie 0 132
August 02, 2010 12:21 PM
I still need help with being charged twice! MintCondition 6 227
August 02, 2010 10:59 AM
by MintCondition
Que or whatever it doesn't exist. triklopsangryeye 1 158
August 02, 2010 10:37 AM
by triklopsangryeye
Why is it always something? Paradise Bar 8 225
August 02, 2010 10:34 AM
by BeQuickOrBeDead
Order or non-order? Anyway charged. BeQuickOrBeDead 1 130
August 02, 2010 10:33 AM
by Basenji-Prime
Refreshing on Address / payment screen Seril 0 78
August 02, 2010 10:28 AM
I'M GETTING CHARGED TWICE!!! Dr Kain 9 267
July 26, 2010 09:12 AM
by MC Jodie
I cant see some posted pics pnut 1 136
July 26, 2010 09:09 AM
by MC Jodie
Subscription to PO Boxes? Rex Tyler 3 174
July 26, 2010 09:05 AM
by MC Jodie
Weird glitch while ordering Marzo today He-Mullet_is_vintage_MOTU 5 205
July 16, 2010 06:43 AM
by He-Mullet_is_vintage_MOTU
Refresh every 5 seconds problem!!! Teem-or 3 164
July 16, 2010 01:02 AM
by Ram-mans brother
Problems ordering Count Marzo Agent77 6 248
July 15, 2010 09:51 PM
by Dr Kain
I Need To Vent On Marzo & D.R. bxhotrican 7 306
July 15, 2010 03:26 PM
by MC Jodie
July 13,2010 sdcc preordering screws up matty...again repoman10001 1 131
July 13, 2010 01:31 PM
by MC Jodie
'New PM' error? Firestorm80 7 287
June 28, 2010 02:23 PM
by MC Jodie
Anybody have problems posting pix on here ? clonetr00per2010 6 197
June 28, 2010 07:42 AM
by MC Jodie
What is the Hold up with last Tuesday's orders? Paradise Bar 4 174
June 22, 2010 07:48 AM
by MC Jodie
Email listed for DR Order Support is not valid Paradise Bar 4 194
June 21, 2010 03:12 PM
by MC Jodie
Optikk is not shown on the MOTUC page. Demonknight 2 142
June 21, 2010 08:44 AM
by MC Jodie
Suggestion - reduce number of steps when ordering Ivan 4 183
June 21, 2010 08:41 AM
by MC Jodie
Huge problem Edwin 1 156
June 21, 2010 08:38 AM
by MC Jodie
Images of Evil-Lyn and 12" Peter Venkman on home/front -page Eurocoin 12 285
June 18, 2010 12:56 PM
by MC Jodie
OFFICIAL web site problems thread for June 15 sale day Catra's Wrath 54 1713
June 17, 2010 11:05 AM
by SnowyCross
Posts not showing up on forums Chaos! 6 200
June 16, 2010 07:40 AM
by MC Jodie
Same Matty BS, Different Day Paradise Bar 48 1883
June 16, 2010 01:17 AM
by Rob7274